Remote Healthcare Service Quality Assurance Specialist
Job Summary
A virtual healthcare company has an open position for a Remote Healthcare Service Quality Assurance Specialist.
Individual must be able to fulfill the following responsibilities:
- Conduct focused quality reviews as needed
- Conduct quality evaluation calibrations
- Promote effective and efficient utilization of company resources
Must meet the following requirements for consideration:
- 3+ years of experience in customer service
- Proven organizational, communication, and informal leadership skills
- Passionate about excellence in customer service
- Ability to adapt rapidly to process changes
- Comfort with Google Apps platform and Mac OS to develop tools and reports
COMPLETE JOB DESCRIPTION
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