Job Summary

A software company is filling a position for a Remote Healthcare Technology Customer Service Representative II.

Core Responsibilities Include:

• Negotiating payment plans with customers by reviewing account history
• Meeting or exceeding performance objectives
• Maintaining a 96% quality score through superior customer service

Qualifications for this position include:

• High school diploma or GED
• 1+ years of experience in healthcare customer service or a healthcare certification or degree
• 6+ months of experience working in a role with high volume calls or completion of a related training course
• Experience with customer interactions that require live, accurate documentation of the encounter
• Experience in a role that requires accessing multiple databases simultaneously
• Demonstrated ability to navigate Internet Explorer and Microsoft Office