Job Summary
A healthcare technology company is searching for a person to fill their position for a Remote Healthcare Technology Customer Support Specialist.
Core Responsibilities of this position include:
- Documenting stories that include timelines of events, key findings, and steps to reproduce
- Providing technical support for clients via multiple modalities
- Handling time-sensitive situations
Position Requirements Include:
- 2-4 years of experience with software and applications
- Proficient at performing application log analysis and creating stories
- Familiarity/exposure with AWS infrastructure Monitoring with Cloudwatch
- Experience with Atlassian's JIRA and Salesforce
- Bachelor's degree or equivalent work experience
- Proficiency using PC skills and MS Suite products
