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Remote Healthcare Technology Help Desk Specialist in Raleigh

Job is Expired
Location: North Carolina
Compensation: To Be Discussed
Staff Reviewed: Fri, Sep 11, 2020
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company needs applicants for an opening for a Remote Healthcare Technology Help Desk Specialist in Raleigh.

Candidates will be responsible for the following:

  • Tackling multiple tickets at the same time, addressing urgency as it may arise
  • Addressing user questions about the product, and provide product education to users
  • Supporting client users with questions and technical issues, over the phone and email

Qualifications for this position include:

  • Experience in a call center environment
  • 2+ years in a Customer Service or Tech Support role
  • CRM expertise and ease

COMPLETE JOB DESCRIPTION

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