Remote Help Desk Analyst in Clearwater

Job ID: Available for Members

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Fri, Aug 28, 2020

This job expires in 1 days

Job Category: Information Technology

Remote Level: 100% Remote

Employment Status: Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A global staffing and recruiting agency is searching for a person to fill their position for a Remote Help Desk Analyst in Clearwater.

Core Responsibilities Include:

  • Troubleshooting technical computing problems and providing end-user support and problem ticket resolution
  • Handling end-user requests for hardware and software for supported clients in the environment
  • Updating assigned problem tickets and service requests

Position Requirements Include:

  • 1 to 2 years of relevant IT work experience in an enterprise-level environment
  • Bachelor's degree or equivalent experience
  • Intermediate knowledge of technical principles, concepts and standards
  • Ability to work independently
  • Ability to exercise judgment and discretion.
  • Ability to develops solutions to defined tasks