Job Summary
A global staffing and recruiting agency is searching for a person to fill their position for a Remote Help Desk Analyst in Clearwater.
Core Responsibilities Include:
- Troubleshooting technical computing problems and providing end-user support and problem ticket resolution
- Handling end-user requests for hardware and software for supported clients in the environment
- Updating assigned problem tickets and service requests
Position Requirements Include:
- 1 to 2 years of relevant IT work experience in an enterprise-level environment
- Bachelor's degree or equivalent experience
- Intermediate knowledge of technical principles, concepts and standards
- Ability to work independently
- Ability to exercise judgment and discretion.
- Ability to develops solutions to defined tasks
