Job Summary
A single-specialty healthcare management company has a current position open for a Remote Help Desk Engineer in Glendale.
Core Responsibilities Include:
- Managing Help Desk tickets in a timely manner
- Responding to customer issues via phone, email and computer chat
- Providing customer assistance
Applicants must meet the following qualifications:
- Ability to conduct research into PC issues and products as required.
- Experience working in a team-oriented, collaborative environment.
- College diploma or university degree in the field of computer science and/or 5 years equivalent experience
- Strong customer-service orientation
