Job Summary
A healthcare company has an open position for a Remote Help Desk IT Technician I.
Individual must be able to fulfill the following responsibilities:
- Answer incoming Help Desk calls and emails
- Create tickets and collect basic client information
- Perform basic Help Desk troubleshooting
Must meet the following requirements for consideration:
- High School diploma or GED equivalent
- Fast-paced learner with 1-2 week training period
- Ability to problem solve and troubleshoot and strong network knowledge