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Remote Help Desk Representative

Job is Expired
Location: Nationwide
Compensation: Send Rates or Salary
Staff Reviewed: Fri, Aug 09, 2019
Job Category: Customer Service
Weekly Hours: Full Time, Part Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A lead generation and marketing services company is searching for a person to fill their position for a Remote Help Desk Representative.

Core Responsibilities of this position include:

  • Handling 5-10 open tickets at any given time
  • Prioritizing all tickets and complete them within the associated anticipated resolution time

Position Requirements Include:

  • Must pass the 40 hour training program
  • Must meet regular quality metrics
  • Must have a computer that meets technological requirements
  • Must score 90% on installation satisfaction surveys

COMPLETE JOB DESCRIPTION

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