Job Summary
A healthcare company is searching for a person to fill their position for a Remote Help Desk Representative.
Individual must be able to fulfill the following responsibilities:
- Triage inbound calls from centers
- Make outbound calls to centers to notify them of positive findings or to request additional information
- Monitor the live queue and ensure all live cases are being read within the contracted time
Applicants must meet the following qualifications:
- High School degree or equivalent
- Two years of experience in basic computer skills, clerical work, call center environment, or customer service
- PACS experience preferred, but not required