Job Summary
A staffing agency has an open position for a Remote Help Desk Specialist in Bluemont.
Must be able to:
- Provide first level technical support for issues and incidents related to computer systems
- Troubleshoot issues via phone and email
- Assist end users with issue resolution
Applicants must meet the following qualifications:
- High school diploma or GED equivalent
- At least 3 years of experience without a degree (or 6 months with a Bachelor's degree)
- At least 3 years of experience supporting Microsoft Office Suite
- At least 1 year of experience supporting Windows 7 environment
- At least 1 year of experience with Remedy Help Desk or similar system
- Ability to type at least 25 WPM