Remote Help Desk Specialist in Chicago

Job is Expired

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Tue, Aug 24, 2021

Job Category: Information Technology

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial company has an open position for a Remote Help Desk Specialist in Chicago.

Individual must be able to fulfill the following responsibilities:

  • Serve as the first point of contact for users requiring technical assistance
  • Perform troubleshooting
  • Determine the best solution based on the issue and details provided by users

Qualifications for this position include:

  • You have experience with Active Directory, network and WiFi troubleshooting
  • You have strong knowledge and experience dealing with MacOS and Windows 10 operating systems
  • You have excellent problem solving skills
  • You have experience with cloud application platforms such as Google Workspace, Jira and Confluence

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