Job Summary

A health care provider is filling a position for a Remote Help Desk Support Analyst Associate in Pittsburgh.

Core Responsibilities of this position include:

• Consistently documenting troubleshooting in the ticket
• Providing customer service support to any or all customers via calls/chats
• Documenting and managing end-user requests

Required Skills:

• Prior customer service experience required
• Familiarity with modern technology and best support practices through education or practical experience
• Ability to work in a fast-paced environment