Job Summary
A nonprofit organization needs applicants for an opening for a Remote Helpline Counselor and Care Consultant.
Core Responsibilities Include:
- Providing accurate and efficient documentation for call interactions
- Helping callers to better understand Alzheimer's disease
Must meet the following requirements for consideration:
- Ability to utilize Solution Focused Brief Therapy (SFBT) or other clinical modalities within a brief interaction
- Able to work a flexible schedule work schedule
- Ability to handle interactions with constituents involving heightened emotions
