Job Summary
A nonprofit company has an open position for a Remote Helpline Specialist.
Core Responsibilities Include:
- Directing parents/caregivers to appropriate services and resources
- Responding to digital communications on the Helpline service
- Supporting family members contacting the Helpline
Position Requirements Include:
- Cultural awareness, sensitivity and counseling competency
- 2+ years' experience in crisis intervention, addiction and/or family work
- Bachelor's degree in counseling, social work, human services, or closely related field
- Strong interpersonal communication skills