Job Summary
A user feedback solutions provider has an open position for a Remote Hero IT Engineer.
Core Responsibilities Include:
- Distilling complex issues into underlying causes
- Creating 'WOW' moments by promptly replying and communicating with users
- Investigating and solving technical issues users face
Skills and Requirements Include:
- Familiarity with HTML, CSS, Javascript, and using browser developer tools
- Desire and drive to always be learning
- Previous experience in a troubleshooting environment and be a great problem solver
- Willing to be responsible for paying any taxes or applicable fees where you reside