Job Summary
A software development firm has an open position for a Remote Higher Education Software Customer Success Manager.
Core Responsibilities Include:
- Conduct regularly scheduled communications with customer influencers and decision-makers
- Receive, respond to, and route products and services related inquiries to appropriate team members
- Identify risks to the customer in achieving their stated business goals and develop a risk mitigation plan
Qualifications for this position include:
- Travel Required: 0%-25%
- Bachelor's degree or equivalent combination of education and experience
- Must have the ability to work with multi-functional teams in virtual and face-to-face environments.
