Remote Home and Lifestyle Platform Client Success Director in New York

Location: New York

Compensation: To Be Discussed

Staff Reviewed: Mon, Nov 16, 2020

This job expires in 13 days

Job Category: Account Management

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A consumer financial services company has an open position for a Remote Home and Lifestyle Client Success Director in New York.

Candidates will be responsible for the following:

  • Manage a portfolio of enterprise merchant accounts to foster strategic, long-term business relationships
  • Identify strategic priorities for portfolio and prioritize, forecast, and enable execution
  • Provide thought leadership and executive escalation with clients

Skills and Requirements Include:

  • 12-15+ years of managing complex enterprise organizations
  • 2-3 years of managing account teams and individual contributors
  • Experience managing broad account portfolios, negotiating commercials, and scaling teams
  • Strong written and verbal communication skills
  • Experience in the retail industry, working for or with enterprise-level retailers