Remote Home Goods Retail Customer Service Agent in Phoenix

Job ID: Available for Members

Location: Arizona

Compensation: Hourly

Staff Reviewed: Fri, Nov 15, 2019

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Seasonal

Employer Type: Employer

Career Level: Experienced

Job Summary

A retail company has an open position for a Remote Home Goods Retail Customer Service Agent in Phoenix.

Core Responsibilities of this position include:

  • Addressing customer questions and concerns
  • Providing product information and reviewing alternative solutions
  • Issuing replacements and credits for damaged or defective merchandise

Required Skills:

  • High School diploma or GED
  • 1-2 years' previous customer service experience
  • Experience in a performance-based or metric-driven environment
  • Strong ability to communicate both verbally and written with capable data entry skills
  • Ability to complete mandatory paid training for 3 weeks