Remote Home Products Customer Service Agent in Orlando

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Wed, Oct 21, 2020

This job expires in 25 days

Job Category: Customer Service

Remote Level: Partially Remote

Employer Type: Employer

Job Summary

A multi-channel retailer of specialty home products is seeking a Remote Home Products Customer Service Agent in Orlando.

Core Responsibilities Include:

  • Address customer questions and concerns regarding product and delivery information
  • Provide product information, review alternative solutions if item is out of stock, and place orders for the customer
  • Successfully negotiate and appease customers

Qualifications for this position include:

  • Ability to complete mandatory paid training for 3 weeks - 100% attendance is required
  • High School diploma or GED
  • 1 – 2 years' previous customer service experience
  • Experience in a performance-based or metric-driven environment
  • Strong ability to communicate both verbally and written with capable data entry skills