Remote Home Security Inbound Technical Customer Service Representative in Jacksonville

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Tue, Oct 27, 2020

This job expires in 28 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Education Level: Some College

Job Summary

A security and home automation company has an open position for a Remote Home Security Inbound Technical Customer Service Representative in Jacksonville.

Core Responsibilities of this position include:

  • Troubleshoot customer problems and provide technical support
  • Update customer accounts and solve billing questions
  • Relay important information about life-safety system and services

Qualifications for this position include:

  • High school diploma or equivalent
  • Some college credits
  • Minimum of one (1) year of customer service experience
  • Technical aptitude, problem solving skills