Job Summary
A privately-held telecommunications company has a current position open for a Remote Home Services Advocate I.
Must be able to:
- Provide accurate information to customers regarding service and equipment issues
- Meet or exceed productivity standards
- Take ownership of each call to diagnose billing or equipment issues effectively and efficiently
Applicants must meet the following qualifications:
- High school diploma or recognized equivalent
- Two years of customer service or general business experience required
- Must have good communication, reading, spelling and typing skills
- High degree of skill with technology based solutions and products
