Job Summary

A home warranty and services company is seeking a Remote Home Warranty Customer Service Representative and Authorizer in Chandler.

Core Responsibilities of this position include:

• Approving initial diagnosis of issues reported by customers
• Negotiating pricing with contractors
• Authorizing repair (or replacement) of systems or appliances covered by the plan

Qualifications Include:

• High school diploma or GED
• Able to effectively interpret home warranty plans, contract coverage, etc
• Are good at solving problems and explaining solutions
• You excel at de-escalating upset or frustrated customers
• Have solid computer skills including having worked with Microsoft Office products