Job Summary

A healthcare organization is searching for a person to fill their position for a Remote HR Service Center Representative in Rochester.

Candidates will be responsible for the following:

• Disseminating information and educating employees via phone, Case Management, Chat and electronic messaging
• Interpreting and weighing information and data from multiple systems and resources
• Ensuring accurate, consistent and timely delivery of Human Resource (HR) information to all employee types

Qualifications Include:

• Required to participate in ongoing training
• Must be able to effectively provide navigational instructions to customers
• Requires associate degree or four years customer service
• Requires strong data entry skills and the ability to multi-task
• Must be competent with several HR Information Systems, systems and software
• Must be able to interpret customer's pay and benefit information