Remote Human Resource Software Customer Support Representative

Job is Expired
Location: Alabama, Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Washington, Wisconsin
Compensation: Hourly
Staff Reviewed: Thu, Jan 19, 2023

Job Summary

A human resource software company needs applicants for an opening for a Remote Human Resource Software Customer Support Representative.

Must be able to:

  • Document and manage your cases for each Support interaction you have
  • Recognize, document, and alert leadership of trends in contacts and ongoing issues
  • Identify and communicate support process and product improvements

Qualifications for this position include:

  • 2+ years experience in a customer service role
  • Ability to be resourceful
  • Strong problem solving skills
  • Expert reading and writing skills
  • Positive attitude and drive to always be improving
  • Excellent interpersonal communication skills

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