Remote Human Resources Technology Customer Service Representative in Richmond

Location: Virginia

Compensation: Salary

Staff Reviewed: Fri, Mar 19, 2021

This job expires in: 3 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A lifestyle employee benefits marketplace is in need of a Remote Human Resources Technology Customer Service Representative in Richmond.

Individual must be able to fulfill the following responsibilities:

  • Respond promptly, courteously, and knowledgeably to customer service chats
  • Stay up to date on onboarding clients
  • Take ownership of customers' issues and follow problems through to resolution

Position Requirements Include:

  • Empathetic, clear communicator
  • Ability to understand and determine root causes to user issues
  • Strong commitment to customer happiness and satisfaction
  • Advanced troubleshooting and multi-tasking skills

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