Job Summary
A lifestyle employee benefits marketplace is in need of a Remote Human Resources Technology Customer Service Representative in Richmond.
Individual must be able to fulfill the following responsibilities:
- Respond promptly, courteously, and knowledgeably to customer service chats
- Stay up to date on onboarding clients
- Take ownership of customers' issues and follow problems through to resolution
Position Requirements Include:
- Empathetic, clear communicator
- Ability to understand and determine root causes to user issues
- Strong commitment to customer happiness and satisfaction
- Advanced troubleshooting and multi-tasking skills
