Job Summary
A business services company has an open position for a Remote Inbound Business Services Customer Service Representative in Jackson.
Individual must be able to fulfill the following responsibilities:
- Talk to customers over the phone, email, online chat or social media
- Maintain and update customer information as necessary
- Calmly attempt to resolve and de-escalate any issues
Applicants must meet the following qualifications:
- High School Diploma or GED
- Familiarity with Microsoft Windows, Word, and Excel applications
- Ability to use phone and computer systems
- Stellar customer service skills
