Remote Inbound Call Center Representative
Location: Remote
Compensation: Hourly
Reviewed: Tue, Sep 01, 2026
This job expires in: 30 days
Job Summary
Supporting Veterans from the comfort of home, the full-time Remote Inbound Call Center Representative will assist callers by answering questions, providing information, and documenting interactions while enjoying paid training and benefits.
Key responsibilities
- Answer incoming calls from Veterans and healthcare providers in a professional manner
- Assist callers with inquiries regarding services and support programs while providing exceptional customer experiences
- Document call details accurately and collaborate with teammates to improve service delivery
Required qualifications
- U.S. Citizenship (work sponsorship not available)
- Two forms of valid identification (one must be REAL ID-compliant or a U.S. Passport)
- Ability to obtain and maintain a VA government background investigation
- Excellent customer service and communication skills
- Dependable and self-motivated with the ability to work independently and as part of a team
Complete Job Description
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