Remote Inbound Call Center Representative

Job is Expired

Location: Alabama, Arkansas, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Mon, Jul 26, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A health insurance company has a current position open for a Remote Inbound Call Center Representative.

Must be able to:

  • Record details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it
  • Escalate unresolved and pending customer grievances
  • Work within defined parameters to identify work expectations and quality standards

Qualifications for this position include:

  • 3 or more years of Customer Service experience
  • Strong customer service orientation
  • Strong attention to detail
  • Strong typing and computer navigation skills

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