Job is Expired
Location: Alabama, Arkansas, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 26, 2021
Job Summary
A health insurance company has a current position open for a Remote Inbound Call Center Representative.
Must be able to:
- Record details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it
- Escalate unresolved and pending customer grievances
- Work within defined parameters to identify work expectations and quality standards
Qualifications for this position include:
- 3 or more years of Customer Service experience
- Strong customer service orientation
- Strong attention to detail
- Strong typing and computer navigation skills
