Job Summary

A digital marketing firm has a current position open for a Remote Inbound Consumer Sales Call Center Supervisor in Atlanta.

Core Responsibilities of this position include:

• Create a collaborative environment in which associates at all levels of the organization are encouraged to utilize and learn and become ambassadors for the RMI call center
• Develop, review, educate and manage direct reports
• Successfully motivate, coach and develop a team of RMI dedicated telesales associates

Required Skills:

• 2 + yrs. experience in a call center or outsourced call center agency environment with a thorough knowledge of call center sales management
• Proficiency in both inbound and outbound telemarketing
• Proficiency in program set-up, management, and reporting
• Excellent customer service
• Excellent verbal and written communication skills
• Proficiency with Excel