Remote Inbound Customer Service Representative in Boise

Job ID: Available for Members

Location: Idaho

Compensation: Hourly

Staff Reviewed: Wed, Sep 02, 2020

This job expires in 14 days

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Independent Contractor

Employer Type: Staffing Agency

Job Summary

A staffing agency is in need of a Remote Inbound Customer Service Representative in Boise.

Core Responsibilities of this position include:

  • Utilizing CRM technology to create new customer service requests
  • Meeting and striving to exceed monthly, quarterly and annual team goals
  • Managing challenging customer service situations

Must meet the following requirements for consideration:

  • Strong sense of urgency handling a high volume amount of inbound and occasionally outbound calls
  • Practice exceptional communication by communicating effectively via phone, email and chats
  • Effectively communicate critical, key details to help aid in providing appropriate, correct services