Remote Inbound Outbound Customer Sales Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jun 02, 2021

This job expires in: 16 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A diversified technology company is filling a position for a Remote Inbound Outbound Customer Sales Representative.

Must be able to:

  • Build rapport with internal and external customers through prompt, courteous, efficient, and professional service
  • Overcome customer objections effectively through applying advanced solution selling skills
  • Handle approximately 20 - 40 inbound calls per day conducting the introductory sales conversation following the sales excellence protocol. Lead source will consist of, but not limited to: open phone and Internet leads, marketing programs, and corporate website inquiries

Required Skills:

  • High School diploma or GED required, college degree or courses a plus
  • 3 plus years of customer service experience preferably on the phone experience
  • Solid computer/internet/keyboarding skills. Ability to accurately type information
  • Strong analytical and problem-solving skills, including active listening skills and the ability to gather information in a fast-paced environment.
  • Demonstrated passionate customer focus with desire to delight the subscriber
  • Strong verbal and written communication skills with the ability to communicate effectively by telephone, email, or internet

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