Job Summary

A pharmaceutical services company is filling a position for a Remote Inbound Pharmacy and Healthcare Member Advocate.

Core Responsibilities of this position include:

• Serving as an advocate for our members by receiving calls from members to answer questions regarding their pharmacy benefits
• Establishing and maintaining relationships with members to ensure all needs are met completely, promptly and professionally
• Conveying to the member, a sense of care for them and expertise in our services

Required Skills:

• Certified Pharmacy Technician preferred
• High school diploma, GED, or equivalent; some college preferred
• Minimum 1 year experience in high volume, dynamic contact center environment
• Demonstrated ability to multi-task and work in a fast paced environment
• 1+ years Pharmacy and/or Health Care experience PBM call center experience; preferred
• Chat Support experience; preferred