Remote Inbound Sales Representative

Job Summary

Guiding families through meaningful conversations, the full-time Remote Inbound Sales Representative will handle warm leads, assist with cremation options, and ensure thoughtful follow-up while working remotely across LATAM.

Key responsibilities

• Handle warm inbound leads and support families through the sales process with clarity and empathy
• Guide families in making confident decisions regarding cremation options and manage follow-up conversations
• Contribute to sales activities and workflows that enhance the overall customer experience while meeting performance targets

Required qualifications

• 2+ years of sales experience with a proven record of meeting or exceeding targets, ideally in B2C sales over the phone
• Strong phone presence and sales instincts, capable of guiding conversations and building trust
• Clear spoken and written English communication skills
• Self-driven, results-focused, and comfortable managing independent follow-up rhythms
• Familiarity with HubSpot or comparable CRM systems