Remote Inbound Sales Representative

Job Summary

Guiding families through important decisions, the full-time Remote Inbound Sales Representative will handle warm inbound leads, support the sales process with empathy, and manage follow-up communications across various platforms.

Key responsibilities

• Handle warm inbound leads and assist families through the sales process with clarity and empathy
• Guide families through cremation options, ensuring thoughtful follow-up when needed
• Manage returning leads and follow-up conversations via phone, text, and email to enhance customer experience

Required qualifications

• 2+ years of sales experience with a proven track record of meeting or exceeding targets, ideally in B2C sales
• Strong sales instincts and phone presence, capable of guiding conversations and building trust
• Clear spoken and written English communication skills
• Self-driven, results-focused, and comfortable managing independent follow-up rhythms
• Familiarity with HubSpot or comparable CRM systems