Remote Inbound Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 21, 2021

This job expires in: 10 days

Job Category: Marketing

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A company offering services to seniors is filling a position for a Remote Inbound Specialist.

Candidates will be responsible for the following:

  • Managing medium call volume from inbound phone traffic
  • Engaging with customers, listening and uncovering their needs while making recommendations and maximizing revenue
  • Conducting a proactive, consultative needs analysis on new & existing customers

Qualifications for this position include:

  • High school diploma or general education degree (GED)
  • Customer-centric mentality with 2-3 years of experience in a medium to high-volume call center
  • Customer Service experience
  • 3+ Experience with remote work 2-3 years

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