Job is Expired
Location: California, Florida, Georgia, Maryland, New Jersey, New York, North Carolina, Virginia, Washington
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 29, 2021
Job Summary
A company that provides a software platform has a current position open for a Remote Incident Commander.
Candidates will be responsible for the following:
- Taking command of incidents
- Working with SME’s to interpret key metrics from monitoring tools
- Setting clear incident resolution objectives (exit criteria) and timings
Qualifications for this position include:
- 5+ years in incident management or technical support for an enterprise software company
- Proven knowledge of incident management and problem management frameworks
- Demonstrable understanding of distributed systems concepts
- Basic understanding of cloud technology.
- Be able to articulate & translate complex, technical information