Remote Incident Commander

Location: California, Florida, Georgia, Maryland, New Jersey, New York, North Carolina, Virginia, Washington

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 29, 2021

This job expires in: 11 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A company that provides a software platform has a current position open for a Remote Incident Commander.

Candidates will be responsible for the following:

  • Taking command of incidents
  • Working with SME’s to interpret key metrics from monitoring tools
  • Setting clear incident resolution objectives (exit criteria) and timings

Qualifications for this position include:

  • 5+ years in incident management or technical support for an enterprise software company
  • Proven knowledge of incident management and problem management frameworks
  • Demonstrable understanding of distributed systems concepts
  • Basic understanding of cloud technology.
  • Be able to articulate & translate complex, technical information

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