Remote Incident Communication Professional

Location: New Jersey

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 09, 2021

This job expires in: 7 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

An information technology company is in need of a Remote Incident Communication Professional.

Candidates will be responsible for the following:

  • Engaging in incident bridge calls during shift for client communication needs
  • Providing timely, clear, and concise business communication of production impacting incidents to affected client base
  • Updating and maintaining incident communication policy and procedure documentation

Skills and Requirements Include:

  • Associates Degree in MIS, Computer Science, Computer Engineering, Business, Communications or related or equitable Military experience
  • Candidates must be detail-oriented and have excellent written and verbal communications skills
  • Client Services, Incident Management, Customer Service or college grads with knowledge and hands on experience providing incident communications to clients and internal customers at various management levels

COMPLETE JOB DESCRIPTION

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