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Remote Incident Responder

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Jan 10, 2023
Job Category: Information Technology
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A content delivery network has a current position open for a Remote Incident Responder.

Individual must be able to fulfill the following responsibilities:

  • Represent the team during customer-impacting incidents
  • Ensure that key details about recent customer-impacting incidents are promptly assembled by acute response teams

Applicants must meet the following qualifications:

  • 5+ years of related customer-facing incident response experience
  • Strong abilities, validated in previous roles, to keep calm under pressure and multitask in a fast-paced and multifaceted environment
  • Excellent written communication skills and experience supporting customers

COMPLETE JOB DESCRIPTION

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