Job Summary
Under the direction of the UR Administrative Supervisor, an Index-Intake Coordinator is responsible for pre-opening and preparing electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case.
Concurrently, this position also requires the ability to transition between indexing and intake. The intake coordinator role performs end to end processing of Utilization Review referrals, which is the process between indexing to the assignment of the HCP. They will also assist other administrative staff with overflow work, including word processing, data entry and internet research tasks.
Work Specifics: Remote, Monday-Friday, 8am - 5pm PST
Responsibilities may include, but are not limited to:
Process Utilization Review referral forms received by EK Health Services
In-take / Data Entry of UR referrals into EK Health Services software and case assignment
Scanning, uploading and labeling of case documents into the appropriate case files
Collection of medical files and documents to be scanned, indexed and uploaded to web-based Utilization Review case management application
Separation and sorting of soft copy medical files and documents
Heavy data entry
Other duties as assigned
Requirements
High School Graduate or G.E.D. equivalent
Ability to type accurately at a minimum of fifty words per minute
Ten key proficient
Professional demeanor with Excellent Written and Oral Communication Skills
Strong Organization Skills
Must be computer literate with a high comfort level with computer programs/ functions, including MS Word, Excel, Email and Internet
Basic medical terminology
Basic clerical and administrative skills
Must be Accurate and Efficient
Must be Punctual and Dependable
Able to maintain focus and positive attitude in a fast-paced environment
Ability to work with minimal supervision
Ability to meet deadlines in a high pressure, time sensitive environment
Physical Requirements:
Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.
*Requires DSL, fiber or cable internet connection from home. 1 mbps preferred or better. *
EK Health Services has built a reputation for offering superior, goal-oriented Workers' Compensation case management, utilization review, and bill review services. Our emphasis on medical excellence, superior service, impartial reporting, and case resolution is the driving force behind our consistent annual growth. Employees are provided with competitive compensation and benefits, including but not limited to medical, dental, vision, PTO, and 401k.
EK is an equal opportunity employer and makes all employment decisions on the basis of merit. EK does not practice, tolerate, or condone unlawful discrimination based on any protected status or the perception of such status.
