Job Summary
A software development company needs applicants for an opening for a Remote Information Technology Administrator.
Individual must be able to fulfill the following responsibilities:
- Provide remote tier 1 & 2 support to the AMER and EMEA regions
- Support remote users via Slack, Zoom, email, and desktop remote control software
- Oversee the entire lifecycle of laptops, mobile devices, inventory, and assets
Qualifications for this position include:
- Proficient with JAMF, Google Suite, Microsoft Office 365, Zoom, Atlassian, OKTA or other IDP
- Able to identify and resolve technical issues and escalate when necessary
- Stay current with emerging trends and technologies in IT support