Job Summary

An information technology and services company has an open position for a Remote Information Technology Customer Care Operations Program Manager.

Must be able to:

• Identify current constraints and compromises
• Uncover assumptions hindering business development
• Prioritize improvements based on effort and expected gain

Qualifications Include:

• Experience working in the industry (ideally telecom and internet)
• More than 2 years of experience in a project role capacity
• Solid understanding of project management methodologies including PMI standards & Agile
• Experience from a similar role, including project management and business analysis
• Ability to juggle multiple projects in various stages of implementation and meet deadlines
• Clear communication on goals and expectations