Job Summary
An information technology company has an open position for a Remote Information Technology Customer Success Director.
Core Responsibilities of this position include:
- Leading cross functional teams and customer centric strategies
- Maintaining a world class, high quality customer success model
- Tracking and reporting strategically on key indicators of success
Must meet the following requirements for consideration:
- 8+ years of Customer Success managerial experience
- Experience leading global teams of 20 or more
- Experience forecasting and delivering on renewals and upsell targets
- Ability to track and report strategically on key indicators of success
- Ability to maintain a world class, high quality customer success model
- Exceptional team building, people, and mentoring skills
