Remote Information Technology Customer Success Manager

Location: Virginia

Compensation: To Be Discussed

Staff Reviewed: Wed, Apr 21, 2021

This job expires in: 13 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company is searching for a person to fill their position for a Remote Information Technology Customer Success Manager.

Must be able to:

  • Be the primary customer advocate
  • Ensure high-quality service delivery and customer satisfaction
  • Manage most aspects for customer implementation

Applicants must meet the following qualifications:

  • 3-5+ years of experience in account management, customer support, or similar
  • Excellent customer facing skills
  • Technical aptitude around data center power, cooling, networking, and cloud services
  • Ability to comprehend equipment specifications, contract terms and conditions
  • Strong administrative capabilities

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