Job Summary
An information technology company is in need of a Remote Information Technology Enterprise Customer Success Director.
Core Responsibilities Include:
- Owning the customer success strategy and the detailed execution plan
- Leading and building a high performing team
- Maintaining an accurate growth and renewal forecast
Skills and Requirements Include:
- 7+ years experience in strategic sales, customer success, renewal sales, or technical consulting
- 3+ years in a management capacity
- Proven track record of successfully developing and managing customer relationships
- A people person that understands technology
- High technical aptitude, with the ability to interpret customer data and trends
- Comfort level working with highly technical personas
