Job Summary
A productivity software development company has a current position open for a Remote Information Technology Operations Director.
Must be able to:
- Own all aspects of IT operations
- Own the IT customer satisfaction metric and IT net promoter score
- Partner with the security team to ensure security standards
Qualifications for this position include:
- 10+ years of experience leading IT operations, help desk, and engineering organization
- Experience scaling IT capabilities in a fast-growing organization
- Solid understanding of ITSM processes and operational best practices
- Demonstrated experience in vendor management
- Proven ability to effectively lead and meet business objectives
