Job Summary
A university is in need of a Remote Information Technology Services Application Administrator.
Must be able to:
- Troubleshoot incidents, reported by business units or end users
- Backup application administration support for multiple enterprise wide applications.
- Develop and/or perform test plans for new and existing services and applications
Qualifications for this position include:
- Bachelor's degree (B.S. or B.A.) and/or equivalent
- Experience administering applications in a Microsoft Windows Server environment
- Experience providing customer support for IT systems or applications
- Experience writing technical documentation for both technical and non-technical audiences
- Ability to quickly learn and support new and changing technologies
- Ability to troubleshoot complex technical problems