Remote Information Technology Support Specialist 2
Job Summary
An accredited university is seeking a Remote Information Technology Support Specialist 2.
Candidates will be responsible for the following:
- Responding to phone calls, chat support, and email tickets
- Addressing and resolving questions
- Contributing to documentation and frequently asked questions
Qualifications Include:
- Associate's Degree or higher or an equivalent combination of education and experience
- Demonstration of exceptional customer service skills
- Basic problem-solving skills
COMPLETE JOB DESCRIPTION
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