Remote Information Technology Support Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 15, 2021

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology consulting company needs applicants for an opening for a Remote Information Technology Support Specialist.

Core Responsibilities of this position include:

  • Working to respond to daily Help Desk requests supporting employees on-site and remote
  • Providing assistance and IT training to newly hired staff
  • Responsible for ticket tracking and progress reporting within team

Qualifications Include:

  • 2 - 5 years successful IT services experience in Tier 2 or Tier 3 product support
  • Responsible for ticket tracking and progress reporting within team
  • Experience with ServiceNow or other modern ticketing systems
  • Experience with setting up and maintaining Active Directory
  • Experience writing clear and concise service tickets
  • Excellent time-management and communication skills

COMPLETE JOB DESCRIPTION

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