Remote Information Technology Support Specialist

Job Summary

A healthcare technology company has an open position for a Remote Information Technology Support Specialist.

Core Responsibilities Include:

• Supporting users of the network on relevant devices
• Maintaining computer systems and networks to run smoothly
• Administering and working within our environment while supporting our team

Skills and Requirements Include:

• IT related graduate or equivalent experience or Google/Microsoft certifications with user support and system administration
• Knowledge of user support for devices, good analytical and problem-solving skills
• Ideally with +2 years of experience in user/device support
• Support knowledge across OS (mac and windows) and environment experience of Google Workspace
• Willingness to work on-call in the event of urgent requests
• Report writing skills desirable for maintaining documentation