Job Summary
A healthcare technology company has an open position for a Remote Information Technology Support Specialist.
Core Responsibilities Include:
- Supporting users of the network on relevant devices
- Maintaining computer systems and networks to run smoothly
- Administering and working within our environment while supporting our team
Skills and Requirements Include:
- IT related graduate or equivalent experience or Google/Microsoft certifications with user support and system administration
- Knowledge of user support for devices, good analytical and problem-solving skills
- Ideally with +2 years of experience in user/device support
- Support knowledge across OS (mac and windows) and environment experience of Google Workspace
- Willingness to work on-call in the event of urgent requests
- Report writing skills desirable for maintaining documentation