Job is Expired
Location: California, New Jersey, Pennsylvania, Texas
Compensation: To Be Discussed
Staff Reviewed: Wed, Jul 21, 2021
Job Summary
A document solutions company has an open position for a Remote Infrastructure Engineer.
Must be able to:
- Respond to escalations from the Help Desk team on advanced technical incidents
- Perform proactive services including patching, preventative maintenance, upgrades, and reporting
- Architect, document, train and enable operations teams on service processes and systems
Required Skills:
- 5+ years’ experience working for/with a Managed IT Services Provider
- Experience with ConnectWise, Auvik, Service Now, and other ITSM tools as required
- Successful experience designing, installing and/or supporting networks in multiple environments for multiple clients
- Strong proficiency in configuring, deploying and troubleshooting all of the following networking services: HTTP, DNS, TCP/IP, VPNs, VLANs, VIPs, ACLs, Routing, Switching
- Strong proficiency in configuring, deploying and troubleshooting Windows OS workstation and server environments
- ITIL v3 certification and/or training. Certification preferred