Remote Infrastructure Engineer

Location: California, New Jersey, Pennsylvania, Texas

Compensation: To Be Discussed

Staff Reviewed: Wed, Jul 21, 2021

This job expires in: 25 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A document solutions company has an open position for a Remote Infrastructure Engineer.

Must be able to:

  • Respond to escalations from the Help Desk team on advanced technical incidents
  • Perform proactive services including patching, preventative maintenance, upgrades, and reporting
  • Architect, document, train and enable operations teams on service processes and systems

Required Skills:

  • 5+ years’ experience working for/with a Managed IT Services Provider
  • Experience with ConnectWise, Auvik, Service Now, and other ITSM tools as required
  • Successful experience designing, installing and/or supporting networks in multiple environments for multiple clients
  • Strong proficiency in configuring, deploying and troubleshooting all of the following networking services: HTTP, DNS, TCP/IP, VPNs, VLANs, VIPs, ACLs, Routing, Switching
  • Strong proficiency in configuring, deploying and troubleshooting Windows OS workstation and server environments
  • ITIL v3 certification and/or training. Certification preferred

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